Privacy Policy

Effective Date: December 2024

At Urban Hauling and Junk Removal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we collect and use it, and your rights regarding your information. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect We may collect the following types of information from our customers:

Contact Information: Name, phone number, email address, and mailing address.
Service Information: Details related to your junk removal needs, such as the type and quantity of items for removal, service location, and preferred appointment times.
Payment Information: Credit card numbers or other payment details, processed securely through third-party payment processors.

2. How We Collect Information We collect information in the following ways:

Through forms on our website.
By email or phone communication.
In person during point-of-sale interactions.
As part of our service agreements.

3. Why We Collect and Use Information We collect your information for the following purposes:

To provide our junk removal services at your requested location.
To schedule, confirm, or modify service appointments.
To process payments securely and issue receipts.
To communicate important updates or changes to your scheduled services.
To comply with legal and regulatory requirements.

4. Sharing Your Information We do not share or sell your personal information to third parties for marketing or promotional purposes. We may share your information with trusted third-party service providers for legitimate business purposes, such as:

Payment Processors: To securely process your payment information.
Technology Providers: To support our website or customer relationship management systems.

All sharing mentioned above excludes mobile opt-in and consent information; such information is never shared with anyone for any purpose.

5. Opting Out of Communications You can opt out of receiving communications from us at any time:

Text Messages: Reply STOP, UNSUBSCRIBE, or QUIT to any text message you receive from us.
Emails: Click the "Unsubscribe" link included in any email we send.
Phone Calls: Notify us directly if you no longer wish to receive calls.

6. Accessing and Managing Your Information You have the right to:

Request access to the information we have about you.
Update or correct inaccuracies in your information.
Request deletion of your information, subject to legal or regulatory requirements.

To exercise these rights, contact us via:

Email: urbanhjr@gmail.com
Phone: 702-530-3706
Website Contact Form: https://www.urbanhjr.com/contact

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with the updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us using the information provided above.

Call

702-530-3706

urbanhjr@gmail.com